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Ready.Set.Midmarket!: Quadbridge Explains Why Informal AI Adoption Is Stalling the Mid-Market
April 17, 2026
April 24, 2026
MONTREAL, QC, CANADA, April 17, 2026
In the episode, Steve Leslie, CEO of Quadbridge, discusses insights from Quadbridge’s latest research on AI adoption for mid-market organizations, 'The State of AI Adoption in the Mid-Market', which explores how leadership, governance, and organizational readiness are emerging as critical blockers to AI at scale. The conversation highlights a growing gap between experimentation and execution, as AI initiatives move forward without the strategic alignment required to deliver lasting business impact.
Hosted by Ready.Set.Midmarket!, a podcast produced by MES Computing, the discussion explores the leadership, data, trust, and cultural challenges mid-market IT teams face as AI adoption accelerates. Steve also shares practical guidance for CIOs and IT leaders looking to move from informal experimentation to organization-wide AI strategies that support long-term outcomes.
Read the full research paper: The State of AI Adoption in the Mid-Market
Listen to the full episode podcast episode here
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Founded in 2007, Quadbridge is a North American technology solutions provider helping mid-market organizations move from AI experimentation to AI at scale. By combining modern infrastructure, modern work, security, AI & data, and the hardware and software foundations that support them, Quadbridge helps organizations embed secure, governed, organization-wide AI into daily workflows.
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Client profile
Industry: Environmental
Employees: 25-50
✓ Managed IT
✓ Managed M365
✓ Managed Backup
✓ Professional Service
✓ Managed Endpoint
After supporting Waterloo Biofilter with an office move, they quickly switched fromtheir current Managed Services Provider to Quadbridge. We now manage their entireIT environment and support their end-to-end IT needs.
• Quadbridge worked with the client to implement our Elite IT service thatprovides ongoing IT monitoring and management, responsive help desk,proactive service, and vCIO consulting
• We’ve become a fully trusted partner and have proactively led a number ofinitiatives to improve performance and advance their IT, including thefollowing services:
• Managed Cloud Backup: we optimized their backup strategy with anaccessible, cost-efficient cloud-based backup solution that our teamcontinuously monitors and assists with restore requests.
• Infrastructure Architecture: we upgraded their server infrastructure toimprove redundancy and performance – especially for employees workingremotely.
• Ad Hoc Requests: as the clients’ IT support, our team uses our range ofexpertise and onsite support capabilities to deliver on a range of simple andcomplex IT projects. These have included upgrading their conference roomsystems and completing a functional and aesthetic clean up of their cabling
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