Transformation story
Optimizing Microsoft 365 licensing and external access for a dynamic workforce.
A growing technology organization streamlined its complex Microsoft 365 environment by optimizing licensing, improving visibility, and strengthening governance, resulting in measurable cost savings and enhanced security.
THE CLIENT
INDUSTRY
Technology
Employees
500-1,000 employees
THE STORY
Dynamic users, rising complexity.
THE STARTING POINT
This mid-market technology organization operated a Microsoft 365 environment that had evolved organically as the business scaled. Over time, licensing became layered and reactive, with different packages added to meet immediate needs. A significant source of complexity came from external collaborators. Thousands of guest users accumulated over time, creating visibility gaps and increasing governance challenges.
With an upcoming renewal and growing budget scrutiny, the organization needed clarity on licensing usage, cost efficiency, and access control before making long-term decisions.
THE CHALLENGE
-
Dynamic Workforce
A constantly evolving user base, including staff and external contractors, made it difficult to maintain accurate licensing and access control. -
External Access Sprawl
Thousands of guest accounts had accumulated over time, creating visibility gaps and increasing security and compliance risk. -
License Complexity
Licenses had been layered over time, resulting in lack of insight and reduced confidence in cost and renewal decisions.
THE SOLUTION
-
Microsoft Licensing Assessment
We delivered a comprehensive Microsoft Licensing Assessment, providing full visibility into license utilization, user segmentation, and cost inefficiencies across internal and external users. -
License Optimization
Translated insights into action by restructuring licensing to reduce unnecessary spend and improve cost alignment. -
Access Governance Review
Assessed guest user access and lifecycle management policies tp improve visibility, enforce control, and reduce security risk across external collaborators. -
QBx Portal Enablement
Onboarded the organization to the QBx Portal, providing centralized visibility into licensing and user access while enabling ongoing governance, reporting, and data-driven decision-making.
TECHNOLOGIES INVOLVED
